Human Resource Staffing Case Study - How we made a difference!
ABC Supply Co., Inc.
is the largest wholesale distributor of roofing supplies in the United States, and
one of the nation's largest distributors of siding, tools, windows, other select exterior building products
and related supplies. Since our start in 1982, we've grown to become a national organization with more
than 450 branches and other facilities in 44 states, over $4 billion in sales, over 7,000 employees and a
company that has won the Gallup Great Workplace Award six years in a row.
ABC Supply Co. in the St. Louis market, which included 6 different locations, needed immediate
temporary workers to meet their staffing demands due to heavy storms that past through the Midwest
in the spring of 2012. They had never previously used a temp staffing company locally, but due to the
urgency, they made a decision to partner with Human Resource Staffing. They made this decision due
to the high number of employees they needed to acquire and the lack of the resources they had locally
in their HR Department. The skill set, experience and education of the needed employees was a wide
range and would require different recruiters to handle each. These positions included: warehouseman,
general labors, clerical, purchasing, warehouse managers and inside sales. There was a time frame of 2
weeks to set up and deliver a total of 140 people in the first month.
Human Resource Staffing went to work immediately by first analyzing the requirements and the amount
of staff needed to produce the results in a short time frame. We partnered with ABC Supply's corporate
human resource department, working closely with them to make sure we were not only providing quality
applicants, but also ones that would fit with their award winning culture. We set up a one day job fair at
a local hotel with 3 of our recruiters, the VP of Sales, the Account Executive in charge of the account,
along with 2 corporate HR representatives from ABC Supply's corporate office. The team proceeded to
do over 125 interviews for the day, with the goal of each interview lasting no more10-15 minutes, and
with a grading scale of 1-4 for each applicant. The day after the job fair we then started re-contacting
the top candidates to schedule a time to bring them in for job specific testing, drug testing, reference
and background checks so that offers could be made. This was handled by the three Human Resource
Staffing offices so that it was geographically favorable for the final candidates depending on where they
would be placed at one of the 6 ABC Supply locations. With any positions that there were not enough
quality candidates, Human Resource Staffing then supplemented this with contacting current employees
in our data base, ads on job boards, employee referrals, word of mouth and walk-ins to ABC Supply
stores. The Human Resource Staffing Account Executive went out and met with each one of the store
managers individually at all 6 locations so that the could identify a good cultural fit that each manager was
looking for in their own store.
Within one month of the start of the project, Human Resource Staffing was able to provide a total of
140 employees to ABC Supply Inc during this very challenging time. It was not just the quantity of the
temporary workers, but also the quality that we were able to deliver. Many workers worked an additional
8-32 hours of overtime weekly. This scope of business continued for about 5 months until the production
slowed down, and approximately 6 were hired on permanently. ABC Supply Inc said that they had
tried this same process around the country previously, but we were the only company to exceed their